Free – Metro Freeway Assistance Program
You may have seen the white tow trucks traversing the freeways with
"METRO FREEWAY SERVICE PATROL dial #399 for assistance". This is a
freeway (only) breakdown assistance offered free of charge to stranded
motorists. If the FREEWAY SERVICE PATROL cannot get a stranded car
running within ten minutes, it will tow the vehicle to a safe location
off the freeway. Services include changing flat tires, jump-starting
dead batteries, refilling radiators and temporarily repairing leaking
hoses and providing a gallon of fuel.
Don’t hesitate to call if you get stranded on the freeway!
Overview: (from the METRO FSP website):
#399 Metro Freeway Service Patrol – Roadside Assistance Program
Freeway Service Patrol – #399
Free Help for Stranded Freeway Motorists
Whether it’s a flat tire, an empty gas tank, or an overheated
radiator, chances are that one day, you’ll need help on the freeway.
Thanks to the Freeway Service Patrol, help is on the way!
The Metro Freeway Service Patrol (FSP) is a team of tow truck drivers
patrolling freeways all over Los Angeles County to provide help to
stranded motorists and assist in clearing traffic accidents to keep
traffic moving. This service is absolutely free of charge.
Metro FSP services include:
– Changing flat tires
– Jump-starting dead batteries
– Refilling radiators and temporarily repairing leaking hoses
– Providing a gallon of fuel
– If the FSP cannot get a stranded car running within ten minutes, it
will tow the vehicle to a safe location off the freeway.
– To call an FSP truck, simply call free #399 from your mobile phone,
or call for help from a freeway callbox.
The FSP tow trucks reduce traffic congestion by efficiently getting
disabled cars running again or by quickly removing those cars from the
freeway. FSP also greatly reduces the chances of further incidents
caused by onlookers and impatient drivers. In addition, FSP helps save
fuel and reduce air polluting emissions by reducing stop-and-go
The ultimate benefit of Metro Freeway Service Patrol is that the
safety of the motorist is not compromised while the efficiency of our
freeway infrastructure is maximized.
This program is funded by Proposition C, which passed in 1990 to fund
transportation improvements and help reduce traffic congestion.